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Coinbase Users Fear As Bitcoin Nears All-Time Highs

Coinbase, known as the largest cryptocurrency exchange in the United States, recently came under scrutiny after two major outages in a week as the price skyrocketed. Bitcoin. These problems have caused unease among its users.

As Bitcoin nears all-time highs near the $69,000 level, some Coinbase users have experienced worrying display issues. Their account balances incorrectly showed zero.

Coinbase experiences second round of outages and errors

The issue, which was primarily a display error, affected “a small subset of users,” according to a Coinbase spokesperson. Despite the concerns raised, the exchange confirmed that the assets of those affected were safe. He explained The spokesperson said "Monday's issue was purely a display issue." Highlighting the rapid measures taken to correct the situation.

“We have released a hotfix that resolves a display issue affecting customer account balances and response time on”

Screenshot showing zero balance and site downgrade warning on the Coinbase exchange. Source: Reddit
Screenshot showing zero balance and site deterioration warning on the Coinbase exchange. Source: Reddit

This caused frequent interruptions New York State Department of Financial Services (NYDFS). ) to engage in “ongoing communication with regulated entities, including Coinbase.”

NYDFS aims to understand the impacts of outages on consumer risk and institutional integrity. This increased scrutiny also comes at a time when the cryptocurrency market is known for its volatility, making the operational reliability of exchanges like Coinbase crucial to maintaining consumer trust.

Following the recent outage, users flooded the Coinbase subreddit to express their frustration.

Screenshot of top posts from the r/Coinbase subreddit over the past 24 hours. Source: Reddit
A screenshot from the r/Coinbase subreddit of the top posts from the last 24 hours. Source: Reddit

The digital currency trading movement is a double-edged sword

These operational issues are not unique to Coinbase. The cryptocurrency exchange industry often faces challenges during significant market movements driven by increased trading activity.

Last week, Coinbase saw an influx of trading traffic more than ten times its usual volume, illustrating the enormous pressure these platforms face amid rapid market volatility.

Brian Armstrong, CEO of Coinbase, tried to allay customer fears:

"We are experiencing a huge spike in traffic. We apologize for the issues you are experiencing. The team is working to resolve them."

Other exchanges, recognizing the turbulent nature of cryptocurrency markets, have taken steps to strengthen their infrastructure. After experiencing several outages in 2021, Chris Marszalek, CEO of, noted that “we took a few years to meticulously fix and improve things.”

This sentiment embodies the current state of the cryptocurrency market. Many still consider it to be at the forefront of fintech which continues to go through its growing pains.

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